Last updated April 28, 2020.

Financial support for individuals

Canada Emergency Response Benefit (CERB)

The CERB is a taxable benefit of $2,000 every 4 weeks for up to 16 weeks provided to eligible workers who have lost their income due to COVID-19.

The CERB is available to workers who meet all the following conditions:

  • Live in Canada and are at least 15 years old
  • Stopped working because of COVID-19 or are eligible for EI regular or sickness benefits
  • Have not voluntarily quit their job
  • Had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application

On April 15, the federal government announced changes to the eligibility rules to:

  • Allow people to earn up to $1,000 per month while collecting the CERB.
  • Extend the CERB to seasonal workers who have exhausted their EI regular benefits and are unable to undertake their regular seasonal work because of COVID-19.
  • Extend the CERB to workers who have recently exhausted their EI regular benefits and are unable to find a job because of COVID-19.

Do not apply for the CERB if you have already applied for EI. Click here to apply for the CERB.

Mortgage payment deferrals

According to the Canada Mortgage and Housing Corporation (CMHC), “Homeowners facing financial stress may be eligible for a mortgage payment deferral up to six months to help ease the financial burden.” For more information, click here.

To determine your eligibility or request a mortgage payment deferral, contact your lender:

  • ATB Financial – 1-800-332-8383
  • B2B Bank – 1-800-263-8349
  • BMO – 1-877-895-3278
  • Bridgewater Bank – 1-866-243-4301
  • CIBC – 1-800-465-2422
  • CMLS Financial – 1-888-995-2657
  • CWB Optimum Mortgage – 1-866-441-3775
  • Equitable Bank – 1-888-334-3313
  • Connect First Credit Union – 403-736-4000
  • Chinook Financial – 403-934-3358
  • First Calgary Financial – 403-736-4000
  • First National Financial – 1-888-488-0794
  • Haventree Bank – 1-855-272-0051
  • Home Trust Company – 1-855-270-3630
  • HSBC – 1-888-310-4722
  • ICICI Bank – 1-888-424-2422
  • Manulife Bank – 1-877-765-2265
  • MCAP – 1-800-265-2624
  • Merix Financial – 1-877-637-4911
  • Marathon Financial – 1-855-503-6060
  • RBC – 1-800-769-2511
  • RFA Bank of Canada – 1-877-416-7873
  • RMG Mortgages – 1-866-809-5800
  • Scotiabank – 1-800-472-6842
  • Servus Credit Union – 1-877-378-8728
  • TD Canada Trust – 1-866-222-3456

Additional Links

Financial support for small businesses, startups and entrepreneurs

Canada Emergency Wage Subsidy (CEWS)

The Canada Emergency Wage Subsidy (CEWS) generally covers 75 per cent of an employee’s wages – up to $847 per week – for employers of all sizes and across all sectors who have suffered a drop in gross revenues of at least 15 per cent in March and 30 per cent in April and May.

The program will be in place for a 12-week period, from March 15 to June 6, 2020.

Employers who are eligible for the CEWS are entitled to receive a 100 per cent refund for certain employer contributions to Employment Insurance, the Canada Pension Plan, the Quebec Pension Plan, and the Quebec Parental Insurance Plan paid in respect of employees who are on leave with pay.

Click here to apply for the CEWS.

Canada Emergency Commercial Rent Assistance (CECRA)

The federal government has reached an agreement in principle with all provinces and territories to implement the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses. This program will lower rent by 75 per cent for small businesses that have been affected by COVID-19.

The program will provide forgivable loans to qualifying commercial property owners to cover 50 per cent of three monthly rent payments that are payable by eligible small business tenants who are experiencing financial hardship during April, May and June.

The loans will be forgiven if the mortgaged property owner agrees to reduce the small business tenants’ rent by at least 75 per cent under a rent forgiveness agreement, which will include a term not to evict the tenant while the agreement is in place. The small business tenant would cover the remainder, up to 25 per cent of the rent.

Impacted small business tenants are businesses paying less than $50,000 per month in rent and who have temporarily ceased operations or have experienced at least a 70 per cent drop in pre-COVID revenues. This support will also be available to non-profit and charitable organizations.

It is expected that CECRA will be operational by mid-May.

Canada Emergency Business Account (CEBA)

The Canada Emergency Business Account (CEBA) will provide interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced.

To qualify, these organizations will need to demonstrate they paid $20,000 to $1.5 million in total payroll in 2019.

Business owners can apply for support from the CEBA through their banks and credit unions.

Click here to learn more about the CEBA.

Additional Links

Government COVID-19 information

Alberta Health Services (AHS)

Mental health

Home buyers and sellers

Parents and children

Local organizations